Frequently Asked Questions  

How long does shipping take?  

Orders are usually processed within 12-15 business days. Delivery times may vary depending on your location, but most orders arrive within 12–15 business days.

Do you offer international shipping?  

Yes, we currently ship to most countries worldwide.

How can I track my order?  

Once your order has shipped, you will receive a tracking number via email.

What if my item arrives damaged?  

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging.

 How do I contact customer support?  

You can reach us anytime via our Contact Us page or email support.

 Are your products dishwasher safe?  

Most of our dinnerware products are dishwasher safe. Please refer to individual product descriptions for detailed care instructions.

Do you restock sold out items?  

Some of our most loved pieces may be restocked depending on availability.

Can I cancel my order after placing it?  

Orders can be canceled within 12 hours after purchase. Once processing begins, cancellations may not be possible.

 Is payment secure on your website?  

Yes. All payments are processed securely using trusted payment providers.